Shipping Policy

Due to the COVID-19, delivery time and area is affected by different degrees and might be delayed from 5 to 10 days. Few products will be delayed for 15-30 days or can't be shipped to some countries.

Hamswan ship to countries in Asia, Europe, North America.
We have several warehouses located in US, EU and China. if the warehouse near by you run out of inventory, we will ship your parcel directly from China to fulfill your order.

Shipping

a.Standard shipping: Standard shipping will be free of charge everyday on every order.If standard shipping is selected, your order may be shipped via a variety of carrier and take approximately 20-45 business days depending on the destination. Please allow us for 3-7 business days to prepare your package after the order being placed. As soon as your order has been dispatched you will receive an email with the details of your shipment and your tracking number.

b.Expedited Shipping: If you want to get your package sooner, you can select expedited shipping method at checkout, which will cost extra money depending on your destination and weight of package. If expedited shipping is selected, you order will be shipped via DHL, Fedex, or other express delivery service. Please allow us for 3-7 business days to prepare your package after the order being placed. As soon as your order has been dispatched you will receive an email with the details of your shipment and your tracking number.

I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Tracking Shipping
As soon as your order has been dispatched you will receive an email with the details of your shipment and your tracking number.