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Shipment & Delivery

Shipment & Delivery

Shipment & Delivery

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Shipping & Customs Duty Information


1. Supported shipping methods 

(1) Shipment from China warehouse: Currently customers can choose from the following express shipping options: UPS, FedEx, DHL, TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, China Post Ordinary Small Packet Plus, HongKong Post Air Mail, HongKong Post Air Parcel, Singapore Post, Swiss Post, Sweden Post, Russian Air, Special Line-YW, DHL Global Mail and S.F. Express. The shipping fee and cost depends on the shipping method you choose. 

(2) Shipment from local Amazon warehouse: Customers can select to ship the package from our local Amazon warehouse. In this way, shipment will take less time and you will not have to pay any tax while an extra $5 handling fee will be charged. Shipment from Amazon warehouse normally takes 7~15 days. We will update your the tracking information within 3~7 days after your payment done. 

Before placing the order, you contact us for more shipping information via inbox in your account page or  via email at info@hamswan.com. 


2. Customs & import taxes
Shipment from China warehouse may create customs & import taxes in your country. 
Import duties, taxes or other customs charges will be collected by the shipping company upon delivery. We are not responsible for delays caused by the customs department in your country. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback. 




 

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